Last updated: January 24, 2026

Dana Purviņa, owner of the Ziepė brand, operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a carefully curated shopping experience (the "Services"). Ziepė is powered by Mozello, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can be reasonably associated with you or another individual. Personal information does not include information that is collected anonymously or that is anonymized so that it cannot be identified or reasonably associated with you. We may collect or process the following categories of personal information, including inferences drawn from that personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact information, including your name, address, billing address, shipping address, telephone number, and email address;

Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction information, payment method, payment confirmation, and other payment information;

Account information, including your username, password, security questions, preferences, and settings;

Transactional information, including the items you view, add to cart, add to wishlist or purchase, return, exchange or cancel, and your previous transactions;

Communications with us, including information you include in your communications with us, such as when submitting a customer support request;

Device information, including information about your device, browser or network connection, your IP address and other unique identifiers; Usage information, including information about your interaction with the Services, including how and when you interact with or browse the Services.

Payment processing is provided by the payment platform https://makecommerce.lv/, therefore our company transfers the personal data necessary for payment processing to the platform owner Maksekeskus AS.

Sources of personal information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, contact us or otherwise provide us with your personal information;

Automatically when you use the Services, including from your device when you use our products or services or visit our websites, and through cookies and similar technologies;
From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Providing, customizing, and improving the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and products that interest you, send you notifications related to your account, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange for delivery, facilitate any returns and exchanges, allow you to post reviews and create a personalized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better customize and improve the Services.

Marketing and Advertising. We use your personal information for marketing and advertising purposes, such as to send you marketing, promotional and promotional communications by email, text message or post, and to show you online advertisements for products or services on the Services or on other websites, including based on products you have previously purchased.